Support

Get assistance from Client Services by phone or e-mail.

Support & Downloads has lots of information which may help answer questions you may have.

Contact details to Client services are also easily available on Support & Downloads should you require further assistance.

Installation

The terminal is installed on your computer according to the specification found in our Support & Downloads.

IT Administrators may be interested in reading a specialized guide.

Frequently Asked Questions

Please visit our FAQ area on Support & downloads / FAQ

Contact Client Services through the terminal

If you are experiencing technical problems or have questions you can contact Client services through the terminal.

Type "Support" in the Search field and press Enter to use the Support command which goes straight to the "Mail to Support" dialogue.

This feature attaches log files and information to reduce the time used to resolve issues.