Connection Status

Description

A successful connection is indicated by a green icon in the lower right corner. If the connection to the trading system is lost, a popup will be displayed in the Communication Status window and you see a red icon in the lower right corner of the Trading window.

Lost connection - please note

When the connection to the trading server is lost you cannot place any orders. If you need to cancel or modify any orders, click on "How to contact" in the upper right corner on the Trading window to get in contact with the sales desk. The phone number should appear immediately.

As soon as the connection is up and running again, the green icon is displayed in the bottom right corner in the Trading window.

Secure Connection

The connection between the application and the trading system are encrypted and secure. This is indicated by the yellow lock at the bottom right in your application window.